Service
Transit Assistance
Guided connection between flights, including terminal changes and short layovers.
Useful for tight connections, terminal changes and passengers travelling with children or reduced mobility. Your assistant meets you after the first flight and guides you to the next gate. Send both flight numbers so we can check that the connection is realistic before we confirm. Mobility assistance must still be booked with the airline.
Network
Where this service is available
| Airport | Country | Price | |
|---|---|---|---|
| Nice Côte d'Azur (NCE) | France | €275 | Book |
| Paris Charles de Gaulle (CDG) | France | €250 | Book |
Frequently asked questions
How far in advance should I book?
24 hours ahead is comfortable for most airports. Same-day requests are sometimes possible — send your request as early as you can and we will confirm availability in writing.
What does airport Fast Track include?
Security Fast Track gives access to a designated screening queue. Meet & Assist adds an escort and help with the route through the terminal. A private VIP terminal package can also include separate facilities, refreshments and an aircraft transfer. Passport control, baggage delivery and customs remain under the relevant authorities or airline. Priority access never removes a required check or guarantees a fixed exit time.
Does Fast Track or Meet & Assist replace passport or visa checks?
No. Passport control, baggage delivery and customs remain under the relevant authorities or airline, and Fast Track or Meet & Assist does not grant permission to enter a country. Check the entry rules for your nationality and itinerary before you travel.
Where will I meet my assistant?
The meeting point depends on the airport, terminal and service: at the aircraft, at the terminal entrance, at a service desk or in the public arrivals hall. The exact place and time are confirmed in writing for your flight before you travel.
Can you help with a very short connection?
Yes — that is what Transit Assistance is for. Send both flight numbers and we will check whether the connection is realistic before we confirm.
How do I pay?
Nothing is charged when you send a request. We first confirm availability and the final price in writing and send the payment details together with that confirmation. Companies receive an invoice.
Can you invoice my company?
Yes. Add the company name and VAT number to your request, and the invoice will be issued to the company.